SWL are renowned for their expertise within productivity and customer experience. Providing a wide range of solutions including services, applications, knowledge, business and operational transformation, SWL act as trusted advisors for service-oriented organisations. Engagements with SWL deliver a suite of benefits, extending to improved service and sales, increased customer loyalty and retention, and greater operational efficiency. SWL’s focus extends to all touchpoints of the customer journey, from service design, labour planning and optimisation, to customer experience and analytics.

Ian Davis of Wellington Health & Fitness Club (Wellington College)
Innovation House, 8 Arden Court,
1 Arden Road
Alcester, Warwickshire B49 6HN

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